Shipping policy
SHIPPING WITHIN AUSTRALIA ONLY
ABP Collectibles ships exclusively within Australia. We do not offer international shipping.
SHIPPING RATES
Shipping costs depend on the service selected and the weight of your order. Heavy or oversized parcels may incur higher costs based on total parcel weight, size, or courier surcharges. Any adjusted cost will appear at checkout. Shipping rates may change if couriers or Australia Post increase their pricing.
DISPATCH TIMES
Orders are typically packed and dispatched within 1–2 business days. During peak periods, dispatch times may extend to 1–3 business days.
DELIVERY TIMES & DELAYS
Delivery timeframes are estimates only and are not guaranteed. Australia Post may experience delays due to weather, network congestion, missed scans, or operational issues. ABP Collectibles is not responsible for courier delays, extended transit periods, or variations in delivery time. Delivery estimates provided at checkout are controlled solely by the courier.
SHIPPING OPTIONS
We offer the following shipping methods:
• Standard Shipping (3–7 business days)
• Express Shipping (1–3 business days).
All delivery timeframes are provided by Australia Post and may vary depending on your location.
ORDER TRACKING
All orders include tracking. You will receive a tracking number via email once your order has been dispatched.
PACKAGING & CARE
Every order is packed securely, safely, and with care. Singles are shipped using:
• Penny sleeve
• Top loader
• Team bag
• Protective mailer or padded packaging.
Sealed products are shipped in sturdy boxes with protective padding. We keep photo or video proof of how your order is packaged and handed over to the courier.
RESPONSIBILITY & RISK DURING TRANSIT
Once your parcel has been accepted by the courier, risk transfers to the buyer. ABP Collectibles is not responsible for:
• Courier delays
• Lost parcels
• Damage caused during transit.
We will assist only when the courier requires information from the sender. ABP Collectibles is not liable for any outcome determined by the courier.
DAMAGED ITEMS IN TRANSIT
We take every precaution to ensure safe packaging. Because courier handling is outside our control, we do not offer refunds or replacements for items damaged during shipping. Proof of packaging will be provided upon request.
LOST OR DAMAGED ITEMS (COURIER INVESTIGATION)
If your order is lost or arrives damaged, contact us at abpcollectiblesaus@gmail.com with your order number and photos (if applicable). We will lodge an investigation with Australia Post. Refunds or replacements will only be issued once the investigation is completed.
INCORRECT ADDRESSES
Please ensure your shipping address is correct at checkout. ABP Collectibles is not responsible for parcels delivered to incorrect addresses provided by the buyer.
CONTACT US
For any shipping questions, email us at abpcollectiblesaus@gmail.com.